Welcome to the Customer Help Guidance! We are pleased to ease your job. For your convenience of building and managing the website, we have prepared an online BIGMOAT Support Center with vast resource on issues you might experience. You can access it whenever you want.

The Support Center consists of a growing collection of articles. Most problems you might have are answered with readily comprehended explanation, so please make full use of the Tutorial, FAQ, Glossary and Knowledge Base. It is the most efficient way to solve the problem.
  Knowledge Base
  • We update the knowledge base periodically to enable you to keep the abreast of BIGMOAT?s services. Please browse the Knowledge Base for information on main features provided in your package.
  FAQ
  • We value the feedback from our customers. Please view the categorized listing of questions frequently asked by our customers. If you question is not listed here please try to select the related topics listed in the Support Center.
  Tutorials
  • We have prepared tutorials to assist your operation. Tutorials explain how to handle basic issues in relation to your account and how to administer extensive features. Please follow the steps to manage your website.
  Glossary
  • We publish an alphabetical list of terms you might get confused when using BIGMOAT website. Please turn to the Glossary for explanation.
  Still have a question? Please contact us for assistance.